SESSION NINE: COMMUNICATION STYLES
A dichotomy is when something is divided into two non-overlapping parts or opinions. Different groups can be discussed in terms of their preferences in communication styles, and knowledge of those dichotomies will help you develop more sophisticated communication skills.
In this session, we will explore communication styles as you consider each side of a dichotomy. You will think about your own preferences and the preferences of others, and how this can make you a better communicator.
Understanding Dichotomies
Differences among groups of people can be identified by marked preferences among pairs of opposites like those in the following list. We will call these pairs of words “dichotomies.” Some examples:
- Cooperative and Competitive
- Assertive and Passive
- Direct and Indirect
- Individualistic and Team-oriented
- Optimistic and Pessimistic
Most people’s preference is shaped partly by the groups they belong to and the people they associate with, rather than by logical analysis and decision making. In addition, communication can be direct or indirect.
Think of direct communication as what you say, such as, “You have spinach in your teeth.”
Indirect communication can be subtler messages (“Check your smile!”) or even gestures and body language (tapping your teeth while making eye contact, for example).